Return Policy

At Fishbone Offroad, we want you to be completely satisfied with your purchase. If you need to return an item, we're here to assist you. Here's what you need to know:

1. Timeframe: Please initiate your return request within 30 days of receiving your product.
2. Getting Started: Contact our customer service team at customerservice@fishboneoffroad.com to obtain a Return Goods Authorization (RGA) number. We'll need your original purchase invoice number to process this.
3. Condition: To ensure a smooth return process, please send items back in new condition with all original packaging and components.
4. Shipping: For authorized returns, please send the item back to us using a trackable, insured shipping method. The cost of return shipping is the responsibility of the customer.
5. Refund: Once we receive and process your return, we'll issue a refund to your original form of payment. If you received Free Shipping on your Order, your refund will be minus the cost of shipping.
6. Late Returns: Returns initiated after 30 days may be subject to a restocking fee.
7. International Orders: Please note that we cannot refund international shipping taxes, duties, or brokerage fees.